Global 7X24 call center services

Overview

Abksystem operates three strategically located Network Operations Centers (NOCs) across the globe to ensure uninterrupted IT maintenance services. These centers are located in the Americas, the Asia Pacific region, and the Europe, Middle East, and Africa (EMEA) region. This global presence allows us to provide continuous, round-the-clock monitoring and support for your IT infrastructure, no matter where your operations are based.

Our team of highly skilled engineers is dedicated to maintaining the optimal performance of your systems. As soon as an alarm is received, they promptly analyze the situation and take immediate action to resolve any issues.

We pride ourselves on our swift response capabilities, with an average response time of just 10 minutes. This rapid reaction time minimizes downtime and ensures that your business operations continue smoothly without interruption. With Abksystem’s NOCs, you can be confident that your IT infrastructure is in capable hands, receiving proactive and efficient maintenance and support at all times.

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IMAC Services

As an extension of your team, providing remote assistance, monitoring, and troubleshooting

Global 7X24 call center services

Once an alarm is received, immediately analyze the situation and take action to resolve the issue

Global Logistic Services

By integrating data with logistics information, it is possible to manage and track partner projects in detail and accurately

Lifts and Shift Services

If you’re planning to relocate or consolidate your data center, our Lifts and Shift Services can help simplify the process. Our team carefully handle the physical movement of your IT equipment, ensuring its safe transportation and proper reinstallation.

Ad hoc Day Engineering

Overview

Hot list

As an extension of your team, providing remote assistance, monitoring, and troubleshooting

Once an alarm is received, immediately analyze the situation and take action to resolve the issue

By integrating data with logistics information, it is possible to manage and track partner projects in detail and accurately

If you’re planning to relocate or consolidate your data center, our Lifts and Shift Services can help simplify the process. Our team carefully handle the physical movement of your IT equipment, ensuring its safe transportation and proper reinstallation.

Our team of skilled engineers is available on a per-day or half-day basis to assist with a wide range of technical requirements.

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